Corporate Services such as human resources, finance, legal, IT and organizational learning and development are critical components of any organization. Often these internal support functions are seen as cost centers, which despite an increasing global focus are frequently asked to “do more with less.” As companies scale to become more globally-focused, your corporate services area must accomplish some seemingly contrary objectives: the challenge of cost containment, the adoption of a strategic global mindset and, at the same time, a requirement to maintain high standards of service at the local level.
Knowledgent partners with corporate service teams to align priorities and deliverables with your organizational objectives. We empower clients to be proactive instead of reactive, to manage talent, resources and performance, and to lead through change and transition. This requires awareness and alignment across business units and functions that are achieved through consistent and effective communication. Ongoing training and certification ensures employees have the tools needed to perform their duties in a compliant manner. And reinforcement and measurement ensures adoption, pull-through and optimization of key initiatives and programs throughout the organization.
Our services include:
- Legal Spend – Analysis and optimization of external legal spend
- Strategic Sourcing – Analyzing sourcing models and vendors utilized, optimizing to ensure coordinated vendor management using negotiated volume based pricing
- Corporate Service Management Technology – Assessing technology options and providing vendor selection and implementation roadmap services
- Organizational Learning and Development – Design and implementation of training architecture and methodologies including Orientation and On-boarding, Foundational Training, and Career and Organizational Development; Strategic Business Planning, Communications, and Performance Management models and assessments; Competency and skills development within a consistent framework; Industry benchmarking
- Leadership Development – Customized Leadership Development Programs designed to advance the skills, knowledge and competencies of current leaders, as well as complete development programs focused on identifying, attracting, assessing, developing, and retaining future leaders; Role-specific exercises and application-based simulations, 360 assessments, and behavioral competency and culture training
- Process Harmonization/Optimization – Analyzing internal processes and technology to optimize workflows, standardize processes across business units, or harmonize processes and technology across geographic locations
Knowledgent understands that efficiencies can be gained by analyzing and optimizing the business processes and technologies that support these internal functions. Partner with us to balance the challenges of globalization with the maintenance of support to local areas and the overriding mandate to contain costs.